Relinquish and Transcend Counseling only offers telehealth services as an option for psychotherapy sessions to residents in Pennsylvania, New Jersey, Delaware, Missouri, Vermont, Iowa, Indiana, Oklahoma, North Dakota, Montana, Washington, Kansas, Virginia, Arkansas, Wyoming, Delaware, North Carolina, New Hampshire, Colorado, Tennessee, Nebraska, Florida, Kentucky, Maine, Utah, West Virginia, Mississippi, Alabama, Maryland, Connecticut, and Georgia.
Since the rise in COVID-19, we made the transition to telehealth services to ensure health, safety, and continuity of care.
These capabilities allow us to improve access to affordable mental health care, regardless of your ability to come an office. We are dedicated to ensuring you receive the best possible care with minimal interruptions.
At RTC, “telehealth services” primarily refers to two therapy options:
There are many benefits to having sessions with a RTC therapist using telehealth.
For video therapy, we are using the electronic health records systems therapy portal to provide secure, confidential video therapy to our clients.
What You Will Need
Here is what you will need to meet with a RTC therapist using video therapy:
-A computer or tablet with a microphone and a camera.
-Internet speed of at least 1 megabit per second (mbps).
-A private space (preferably a room with a door) without pets, family members or other distractions.
-A secure internet connection (public Wi-Fi is not recommended due to lack of privacy).
-Proper lighting in front of your face preferred.
-Use Firefox or Chrome as your browser.
Here’s what you will need for phone counseling sessions:
-A private space (no pets, family members or other distractions).
-A telephone that you are comfortable using and has good sound quality.
**Helpful tip: Using headphones/earbuds with a microphone may help minimize what other people nearby can hear.
At RTC, we value your confidentiality. To ensure your privacy, your therapist will connect with you from a space where they can reasonably ensure confidentiality and lack of interruption. Your therapist may use headphones and/or sound machines to enhance your privacy.
Fees and Insurance
Your therapist will discuss fees with you in advance and keep you updated on any changes to fee structure or billing practices.
If you plan to use health insurance, we will run a benefits check, as a courtesy, and encourage you to call your insurance company directly to learn about your plan’s benefits.
Payment for Telehealth Services will be collected within 24 hours at the time of service by a credit card on file.
If you have additional questions, feel free to call us at 215-422-3291 or email us at email@example.com.
Welcome! Relinquish and Transcend Counseling is excited to offer online mental health counseling services!
RTC offers a secure, web based, video chat service where you can hold online therapy sessions with a therapist. Due to COVID-19 all of our sessions are conducted via telehealth (audio/video) sessions.
Telehealth at RTC means that we provide health care services through the use of interactive audio and video technology, permitting real-time communication between the patient at the originating site and the provider, for the purpose of diagnosis, consultation, or treatment.