Additional Information

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Relinquish & Transcend Counseling + Consulting provides psychotherapy exclusively through secure telehealth services and is a registered Out-of-State Telehealth Provider. Our therapists are licensed in multiple states and are also certified and trained in delivering telehealth care, ensuring you receive the same high-quality support virtually as you would in person.

Since the rise of COVID-19, we transitioned fully to telehealth to prioritize health, safety, and continuity of care. This approach makes mental health support more accessible and affordable, without the need to travel to an office.

What Telehealth Includes
At R&T, telehealth services primarily refer to two therapy options:

• Video Therapy: Counseling sessions conducted via secure video conferencing.
• Telephone Counseling: Counseling sessions provided by phone.
   

Benefits of Telehealth

• Easier and more efficient access to care.
• Greater flexibility in scheduling.
• The ability to meet with your therapist from the comfort and privacy of your own space.

For video sessions, we use our secure Therapy Portal to ensure confidentiality and a seamless experience.

What You’ll Need for Video Therapy

• A computer or tablet with a microphone and camera.
• Reliable internet (minimum 1 mbps).
• A private space, free from distractions.
• A secure internet connection (avoid public Wi-Fi).
• Good lighting in front of you.
• Firefox or Chrome as your browser.
   

What You’ll Need for Phone Counseling

• A private space without interruptions.
• A reliable phone with clear sound quality.
• (Optional) Headphones or earbuds with a microphone for added privacy.
   

Privacy
At R&T, your confidentiality is a top priority. Therapists connect with you from a secure, private space and may use headphones or sound machines to enhance privacy.

Fees and Insurance

• Your therapist will review fees with you in advance and notify you of any changes.
• If using insurance, we provide a courtesy benefits check, but we also encourage you to confirm details with your provider directly.
• Payment for telehealth services is collected within 24 hours of your session using a credit card on file.
   

Questions?
If you have additional questions about telehealth, feel free to call us at 215-422-3291 or email us at info@randtcounseling.com.