Frequently Asked Questions

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Therapy is a helpful tool where you are collaborating with a therapist in a safe space to work through personal, relational, or family problems. Therapy will help you to address beliefs, behaviors, feelings, and relational concerns that have been problematic. Looking for a therapist to start your journey is a huge step towards learning more about your authentic self and working towards a healthier, more mindful life. No matter what life is throwing your way, therapy can help you to navigate challenges and help you to break undesirable habits, process and heal unresolved trauma, or reach whatever goal we may set. Therapy allows you to gain a better understanding of your concerns as well as increase mindfulness and your self-awareness. I am not here for advice but rather to walk alongside you discover your answers for your journey. Your willingness to be open with me as we work together will allow room for growth, understanding, and great self-compassion.

Therapy not only provides you an opportunity to identify new skills to manage stressors of daily life, but therapy also provides different perspectives to your experiences. Whether you want to increase your self-esteem or work through unresolved childhood trauma, therapy is for everyone.

Please email Alesia at billing@randtcounseling.com with any concerns about your insurance or bill.

This answer depends on the concerns you bring to therapy. Your unique treatment will focus on the areas of your life you'd like to work on. Whether we are focusing on yourself, your relationship, or your children, we will identify your concerns and create a plan to address your concerns. Common concerns therapy can help with: - Depression- Anxiety- Self-Esteem / Autonomy / Confidence- Emotional Healing and Regulation  - Anger Management- Trauma / Grief- Adaptive Relational Patterns- Developing, or Redeveloping Identity Concerns- Boundary Concerns- Communication- Peer and Family Relational Concerns- Concerns with Perfectionism- Academic and Career Issues- Life Transitions and Adjustments- Perinatal Mental Health

Yes.

Insurances accepted only by Jummy:

• Aetna
• Independence Blue Cross
• Highmark
• Cigna
• Magellan 
• Geisinger Health Plan 
• United Health Care
• Horizon Blue Cross Blue Shield

(You will be responsible for your co-pay)

Jeremy, Dymond, Jeanine, Zeely, Jasmine and Nashonne ONLY accept:

• Aetna 
• Blue Cross Blue Shield
• Cigna
• Geisinger Health Plan 
• United Health Care
• Horizon Blue Cross Blue Shield

(You will be responsible for your co-pay)

Services may be covered in full or in part by your health insurance or employee benefit plan. We accept the following insurances: 

To determine if you have mental health coverage through your insurance carrier, the first thing you should do is call them. Check your coverage carefully and make sure you understand their answers. Some helpful questions you can ask them:

• What are my mental health benefits?
• If not one of the insurances listed above, ask: What is my coverage for an out-of-network provider
• What is the coverage amount per therapy session?
• How many therapy sessions per year does my plan cover?
• What is my deductible, and has it been met?
• Is approval required from my primary care physician?

We committed to providing superior therapeutic services to those in need, regardless of their ability to pay. We currently offer limited sliding scale and reduced rate sessions. Please inquire by completing our contact form for further information.

Full payment is charged the morning of your appointment. 

We accept the following forms of payments: 

Most major credit cards, HSA, and Health Care FSA. 

RTC no longer provides 15-minute consultations, please see the therapists introductory videos on the website. We pride ourselves on matching our clients with the best therapist that will meet their needs. RTC encourages you to utilize the first session to decompress and ask all questions without being pressed for time.

Intake is 60 minutes and sessions are 50 minutes.

Together, we will typically agree on specific goals for therapy, such as reduction of symptoms, behavioral changes, improved communication and/or interpersonal skills, and I will prepare a treatment plan with you to guide our therapy. Goals will likely evolve as the therapy progresses and should be renegotiated accordingly. The therapeutic approach used will vary, and feel free to discuss any questions or concerns with me.

How long you remain in therapy and the frequency of sessions is a matter best discussed while we work together to achieve your goals. Following our work, I hope we will mutually agree about when you have met your treatment goals, so we can schedule final sessions to review your progress and develop a plan to help protect you and your relationships from future distress.

We service ages 5 and up. Jeremy Turner and Jasmine Aggarwal are currently the only clinicians that work with children under 18 years old. 

In general, the privacy of all communication between you and a therapist is protected by law, and a therapist can only release information about our work to others outside the relationship with your written permission. There are a few exceptions to this which include:

 1. If I believe that you are in danger of harming yourself or someone else.

 2. If you disclose information that leads me to suspect that a minor, elderly, or disabled person is being abused or neglected, I am required by law to notify authorities within 48 hours and I will comply with this requirement.

 3. If a court order or other legal proceeding or statute, or investigation by a municipal, state, or federal agency requires disclosure of your information, I will obey the court order or the law.

 4. If you file a lawsuit or a complaint against me for any reason related to your therapy, I am allowed to use confidential information to defend myself.

 5. If you waive the rights to privilege or give written authorization to disclose information, I will comply with your authorization.

 6. Information contained in communications via computers with limited security/control, such as e-mail and telephone conversations via cell phone is not secure and can compromise your privacy. I will not use these methods of communication for clinical information, but if you choose to do so privacy could be compromised.

Yes, RTC is currently only providing telehealth sessions to the following states: Pennsylvania, New Jersey, Delaware, Missouri, Vermont, Iowa, Indiana, Oklahoma, North Dakota, Montana, Washington, Kansas, Virginia, Arkansas, Wyoming, Delaware, North Carolina, New Hampshire, Colorado, Tennessee, Nebraska, Florida, Kentucky, Maine, Utah, West Virginia, Mississippi, Alabama, Maryland, Connecticut, and Georgia.  Since the pandemic RTC has transitioned to a virtual private practice. For the comfort & safety of our clinicians, RTC will remain a virtual practice until further notice.

The answer to this question is yes and no.  The therapeutic interventions and insights offered will be exactly the same, but the process of Telehealth will feel very different and, in some ways, better.  As long as you have a stable connection and headphones for privacy you can attend your session while you walk your dog, from the comfort of your favorite room in the house, or while away on vacation.  Since there is no commute, you are free to see any therapist with a license to practice in your home state, opening up your options immensely, and allowing you to keep your same therapist if you move or your work schedule changes.  Check out this article on a few other benefits to virtual therapy.  

Yes. We are Culturally competent therapists who consider the biological, psychological, and environmental factors at play.  We evaluate presenting issues while considering the impact of racism and historical trauma.  Choosing a therapist who can identify with your unique experience is important.

Therapy should give you a sense of purpose and empower you to feel more confident and worthy.  Many of our clients experience more peace of mind and learn how to live more intentionally.

Appointment scheduling involves the reservation of time, as a result, a minimum of 24-hour notice is required for rescheduling or canceling an appointment. We ask that if you are unable to make your appointment you provide us with 24 hours notice. If you cancel within 24 hours or do not show for your appointment you may be charged a fee of $65.

RTC is a mental health and wellness community that takes a holistic approach in working with clients.  We provide a safe space for women of color to heal and work through difficult emotions. Our clients gain access to mind and body healing with individual counseling, workshops, and massage therapy.

We get the challenges women of color face, and how hard it can be to disarm with someone who doesn’t.

New mothers of color have a rate of postpartum depression that is about two to three times higher than the rate for all new mothers. Despite that fact, currently only 7.1 % Hispanic and 8.1% of Black women are receiving mental health treatments compared to 23.3% of White women. We would like to change these figures and help women of color rise in bold and beautiful ways.

While we frequently access our voicemail, We may not be available at the exact time clients are in crisis. If you are experiencing a medical or psychiatric emergency, please contact your local hospital, police department, or 9-1-1.